Frequently Asked Questions
Yes, absolutely! At Primordial Glyph, we take great care to ensure that all product images accurately reflect the actual items. What you see in the pictures is exactly what you'll receive. Please note that slight variations may occur due to lighting or screen settings, but rest assured—the quality and design remain true to what is shown.
Once your order is placed, a sales receipt will be automatically sent to your email. If you created an account during checkout, you can also view and download your receipts anytime by logging into your Primordial Glyph account and visiting the Orders section. Can’t find it? Feel free to contact us—we’re happy to help!
We want you to love every piece from Primordial Glyph, but if something isn’t quite right, you can return it within 14 days of delivery. Simply reach out to our support team with your order number and reason for return. We'll guide you through the return process. Please ensure items are unused, in original packaging, and meet our return policy conditions
We do our best to restock popular items at Primordial Glyph, but availability can depend on demand and sourcing. If a product you love is out of stock, we recommend signing up for restock notifications on the product page or reaching out to us directly. We’ll let you know if and when it becomes available again!
Primordial Glyph currently ships to a wide range of locations both locally and internationally. During checkout, you’ll be able to see available shipping options based on your address. If you're unsure whether we ship to your area, feel free to contact us—we're happy to assist!